Your rights
You have the right to receive a “Good Faith Estimate” explaining how much your care will cost
Required notice under the federal No Surprises Act for uninsured and self-pay clients.
Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.
- You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
- If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.
Requesting your estimate from Olive & Oak
Most clients at Olive & Oak Wellness pay out of pocket, so we give a written Good Faith Estimate to every uninsured or self-pay client when services are scheduled. You can also ask for one at any time before you book.
Your estimate will list the services and lab panels we expect to provide, with their expected costs. Lab panel prices are posted on our Lab Menu. If you choose to bill a lab panel to your insurance instead, that panel is not covered by the self-pay estimate.
To request an estimate, email info@oliveandoakwellness.org or call (405) 998-1609, or ask during your free discovery call.